Can a sign-up illustration reduce logins and registrations?

Author: Ali Abouelatta

Tags: signup, onboarding, conversion, illustration

Spotify signup screen experiment comparing a plain control against an illustrated experiment.
Spotify tested a plain black signup screen against a similar screen with added background illustration; the visual says the illustration lost.

Short answer: Yes. Ali's Spotify example shows that even adding an illustration to an otherwise plain signup screen lost against the simpler control. The change did not add a new decision, but it added visual competition around the same signup, social-login, and login actions.

Evidence

The Spotify visual isolates a smaller change than the video tests: a plain black signup control against a similar screen with illustrated background portraits.

What changed

Why it matters

Sources

  1. [1] Lazyweb Research: Spotify signup illustration test. Ali says the Spotify example shows that adding an illustration to an otherwise plain signup screen hurt logins and registrations. Source